Privacy Policy
"KYM Co.,Ltd." (hereinafter referred to as the "Company") places a high value on the protection of your personal information and complies with the "Act on Promotion of Information and Communications Network Utilization and Information Protection." The Company provides information on how your personal information is collected and used, as well as the measures taken to protect your personal information, through its Privacy Policy. If any modifications are made to the Privacy Policy, the Company will notify users through the website notice (or individual notice).
Collected Personal Information:
The Company collects the following personal information for purposes such as membership registration, consultation, and service application:
- Items collected: Name, home phone number, home address, mobile phone number, email
- Collection method: Website (inquiry form)
Purposes of Collection and Use of Personal Information:
The Company uses the collected personal information for the following purposes:
- Member management and handling of complaints and civil petitions
Retention and Use Period of Personal Information:
In principle, the Company destroys the personal information without delay once the purpose of its collection and use has been achieved. However, if retention is required under related laws, the Company will retain the member's information for a certain period as follows:
- Retained items: Name, home phone number, home address, company address, mobile phone number, email
- Retention basis: Records related to consumer complaints or dispute resolution
- Retention period: 3 years (Records related to consumer complaints or dispute resolution under the Act on Consumer Protection in Electronic Commerce, Etc.)
Procedure and Method of Personal Information Destruction:
The Company will destroy the personal information without delay after the purpose of its collection and use has been achieved. The procedure and method of destruction are as follows:
- Procedure: Personal information entered for membership registration, etc., will be transferred to a separate database (or filed in paper format) and stored for a certain period according to the Company's internal policy and related laws (refer to the retention and use period). After the specified period, it will be destroyed without delay. Personal information transferred to a separate database will not be used for any other purpose unless required by law.
- Method: Personal information stored in electronic file format will be deleted using technical methods that cannot reproduce the records.
Provision of Personal Information:
The Company does not provide users' personal information to external entities without their consent. However, exceptions may apply in the following cases:
- When users have given prior consent
- When required by law or investigative agencies according to the procedures and methods prescribed in the law
Outsourcing of Personal Information Collection:
The Company does not outsource users' personal information to external companies without their consent. If the need for such outsourcing arises in the future, the Company will notify users of the outsourcing recipient and the contents of the outsourced work and obtain prior consent when necessary.
Rights of Users and Legal Representatives, and Exercise Methods:
Users and their legal representatives can access or modify the registered personal information of themselves or children under 14 years old at any time. They may also request withdrawal of membership. To access or modify personal information or request withdrawal of membership, users can click "Personal Information Change" (or "Modify Membership Information") and go through the verification process. Alternatively, they can contact the personal information management officer in writing, by phone, or by email for assistance. The Company will take appropriate measures without delay.
If users request correction of errors in their personal information, the Company will not use or provide the personal information until the correction is completed. If incorrect personal information has already been provided to a third party, the correction results will be promptly notified to the third party for correction. Personal information that has been terminated or deleted at the request of users or legal representatives will be handled according to the "Retention and Use Period of Personal Information" and will not be accessed or used for other purposes.
Installation, Operation, and Rejection of Personal Information Automatic Collection Devices:
The Company does not use cookies or other automatic collection devices to collect personal information when users use internet services.
Personal Information Complaint Services:
The Company has designated the following department and personal information management officer to protect customers' personal information and handle complaints related to personal information:
- Customer Service Department: Service Division
- Phone: 070-4895-0345
- Email: [email protected]
Customers can report any complaints related to personal information to the personal information management officer or the designated department. The Company will provide prompt and sufficient answers to customers' complaints.
Collected Personal Information:
The Company collects the following personal information for purposes such as membership registration, consultation, and service application:
- Items collected: Name, home phone number, home address, mobile phone number, email
- Collection method: Website (inquiry form)
Purposes of Collection and Use of Personal Information:
The Company uses the collected personal information for the following purposes:
- Member management and handling of complaints and civil petitions
Retention and Use Period of Personal Information:
In principle, the Company destroys the personal information without delay once the purpose of its collection and use has been achieved. However, if retention is required under related laws, the Company will retain the member's information for a certain period as follows:
- Retained items: Name, home phone number, home address, company address, mobile phone number, email
- Retention basis: Records related to consumer complaints or dispute resolution
- Retention period: 3 years (Records related to consumer complaints or dispute resolution under the Act on Consumer Protection in Electronic Commerce, Etc.)
Procedure and Method of Personal Information Destruction:
The Company will destroy the personal information without delay after the purpose of its collection and use has been achieved. The procedure and method of destruction are as follows:
- Procedure: Personal information entered for membership registration, etc., will be transferred to a separate database (or filed in paper format) and stored for a certain period according to the Company's internal policy and related laws (refer to the retention and use period). After the specified period, it will be destroyed without delay. Personal information transferred to a separate database will not be used for any other purpose unless required by law.
- Method: Personal information stored in electronic file format will be deleted using technical methods that cannot reproduce the records.
Provision of Personal Information:
The Company does not provide users' personal information to external entities without their consent. However, exceptions may apply in the following cases:
- When users have given prior consent
- When required by law or investigative agencies according to the procedures and methods prescribed in the law
Outsourcing of Personal Information Collection:
The Company does not outsource users' personal information to external companies without their consent. If the need for such outsourcing arises in the future, the Company will notify users of the outsourcing recipient and the contents of the outsourced work and obtain prior consent when necessary.
Rights of Users and Legal Representatives, and Exercise Methods:
Users and their legal representatives can access or modify the registered personal information of themselves or children under 14 years old at any time. They may also request withdrawal of membership. To access or modify personal information or request withdrawal of membership, users can click "Personal Information Change" (or "Modify Membership Information") and go through the verification process. Alternatively, they can contact the personal information management officer in writing, by phone, or by email for assistance. The Company will take appropriate measures without delay.
If users request correction of errors in their personal information, the Company will not use or provide the personal information until the correction is completed. If incorrect personal information has already been provided to a third party, the correction results will be promptly notified to the third party for correction. Personal information that has been terminated or deleted at the request of users or legal representatives will be handled according to the "Retention and Use Period of Personal Information" and will not be accessed or used for other purposes.
Installation, Operation, and Rejection of Personal Information Automatic Collection Devices:
The Company does not use cookies or other automatic collection devices to collect personal information when users use internet services.
Personal Information Complaint Services:
The Company has designated the following department and personal information management officer to protect customers' personal information and handle complaints related to personal information:
- Customer Service Department: Service Division
- Phone: 070-4895-0345
- Email: [email protected]
Customers can report any complaints related to personal information to the personal information management officer or the designated department. The Company will provide prompt and sufficient answers to customers' complaints.